Ratings & Prices for One Superior Place Apartments, Chicago, IL (2023)

1 West Superior Place, Chicago, IL 60654

(317 Reviews)

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Floor Plans & Pricing

  • All (17)
  • Studio (8)
  • 1 Bed (8)
  • 2 Beds (1)

Studio

Studio / 17

Studio, 1 Bath | 627 sq. ft.

5 Available Units

Studio / 08

Studio, 1 Bath | 600 sq. ft.

5 Available Units

Studio / 10

Studio, 1 Bath | 612 sq. ft.

5 Available Units

Studio / 14

Studio, 1 Bath | 621 sq. ft.

4 Available Units

Studio / 09

Studio, 1 Bath | 600 sq. ft.

3 Available Units

Studio / 06

Studio, 1 Bath | 600 sq. ft.

2 Available Units

Studio / 07

Studio, 1 Bath | 612 sq. ft.

1 Available Unit

Studio / 11

Studio, 1 Bath | 615 sq. ft.

Not Available

1 Bedroom

1 bed 1 bath / 16

1 Bed, 1 Bath | 815 sq. ft.

5 Available Units

1 bed 1 bath / 04

1 Bed, 1 Bath | 785 sq. ft.

3 Available Units

1 bed 1 bath / 15

1 Bed, 1 Bath | 815 sq. ft.

3 Available Units

1 bed 1 bath / 03

1 Bed, 1 Bath | 780 sq. ft.

3 Available Units

1 bed 1 bath / 05

1 Bed, 1 Bath | 740 sq. ft.

3 Available Units

1 bed 1 bath / 13

1 Bed, 1 Bath | 785 sq. ft.

2 Available Units

1 bd 1 bath / 07 09

1 Bed, 1 Bath | 716 sq. ft.

2 Available Units

1 bed 1 bath / 12

1 Bed, 1 Bath | 720 sq. ft.

2 Available Units

2 Bedrooms

2 bd 2 bath / 01 02

2 Beds, 2 Baths | 1,160 sq. ft.

5 Available Units

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A-

Noise

3.4

Grounds

4.2

Safety

3.8

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.5

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

18

Manager’s Review Engagement

A

Percentage of reviews responded to

88.89%

Manager’s Review Reply Time

B

Average time to respond to reviews

20.39 days

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Verified Residents

Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews with the Verified Prospect Badge are from prospects that toured your community, ensuring reviews are from real prospects!

Reviews

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292

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Updated Review

Ratings & Prices for One Superior Place Apartments, Chicago, IL (1)

Verified Resident 1070298

VRP • 2020 - 2023

3/14/2023

Great location central to downtown Chicago. Lots of noise in neighborhood. Staff is courteous, and maintenance issues are resolved promptly. Average amenities offered for residents. Apartments need to be modernized and updated equipment added.

;

    2 PreviousLast 1/31/2023

    12/6/2022

    Terrible, don’t move here. Management does not care about you. Facilities are disgustingly dirty. Maintenance is bad at resolving property issues. Apartments get incredibly hot (+90° F) in winter and you get only one option, more heat. Pet feces and urine pile up outside the…See More >

      Manager

      12/13/2022

      One Superior Place Apartments

      Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience. Thank you for leaving feedback. We understand that elevator project takes time but new mechanicals will improve ride quality and car reliability once project is completed. Have a nice day!

      Ratings & Prices for One Superior Place Apartments, Chicago, IL (3)

      Verified Resident 1091083

      VRP • 2022

      12/5/2022

      I really enjoy living in this apartment building. The amenities are great, the apartments nearby are typically quite, and the apartment itself is fantastic to live in. Also, the staff is so kind from the front desk to the mailroom.

      ;

        Manager

        12/7/2022

        One Superior Place Apartments

        Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! Please let us know if there is anything else we can do for you; we are more than happy to help!

        Ratings & Prices for One Superior Place Apartments, Chicago, IL (4)

        Verified Resident 1087614

        VRP • 2015 - 2022

        11/22/2022

        The management team are rude, incompetent and non trustworthy. They don't care about your safety and send up deliveries without consent, even if you have a police report. The front staff are in collaboration with management. They smoke pot during their shifts…See More >

          Manager

          11/22/2022

          One Superior Place Apartments

          We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us at (312) 440-3600 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

          Ratings & Prices for One Superior Place Apartments, Chicago, IL (5)

          Verified Resident 1084120

          VRP • 2022

          11/11/2022

          I have lived here for less than a week and iI absolutely love it! The location, the people. No place in Chicago is better. My view is the best part of living here. I am on the south side in the middle so I have…See More >

            Manager

            11/15/2022

            One Superior Place Apartments

            We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

            Ratings & Prices for One Superior Place Apartments, Chicago, IL (6)

            Verified Resident 1083384

            VRP • 2020 - 2022

            11/9/2022

            excellent building and staff, very smooth transition with mail, electricity etc. move was overall easy! Very quiet area, I feel safe at night which is rare in chicago. residents in the building are excellent

            ;

              Manager

              11/11/2022

              One Superior Place Apartments

              Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience and are glad you found this to be the case. Thank you, and have a fantastic day!

              Ratings & Prices for One Superior Place Apartments, Chicago, IL (7)

              Verified Resident 1079505

              VRP • 2021 - 2022

              10/29/2022

              building needs to fix elevators wait times are ten minutes at times and the project has been going on for a year or longer and doesnt seem to be close to being over. other than that it is a fine building

              ;

                Manager

                11/1/2022

                One Superior Place Apartments

                Thank you; we appreciate your feedback! Part of the reason for wait times is elevator modernization project. We appreciate your patience and look forward to more reliable and efficient service once the project is complete. We are always more than happy to assist you if anything else comes up. Take care!

                Ratings & Prices for One Superior Place Apartments, Chicago, IL (8)

                Verified Resident 1075027

                VRP • 2021 - 2022

                10/13/2022

                The staff (maintenance and security, etc.) are all amazing - professional and nice. The residents are friendly enough, overall. It would be nice to not hear sirens all day and night, but when you live right by multiple hospitals, that's not really an option.

                ;

                  Manager

                  10/15/2022

                  One Superior Place Apartments

                  Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! We hope to be of service to you again in the future. Best wishes, One Superior Place Apartments

                  (Video) Police officers stop fellow officer punching handcuffed woman during arrest

                  Ratings & Prices for One Superior Place Apartments, Chicago, IL (9)

                  Verified Resident 1070353

                  VRP • 2021 - 2022

                  9/28/2022

                  The building is clean and safe. The management team is friendly and professional. the maintenance staff responds quickly and does a very good job. The amenities are great. The location is ideal. Walking distance to everything.

                  ;

                    Manager

                    9/30/2022

                    One Superior Place Apartments

                    We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

                    Ratings & Prices for One Superior Place Apartments, Chicago, IL (10)

                    Verified Resident 1060225

                    VRP • 2011 - 2022

                    8/30/2022

                    I have lived in One Superior Place for almost 10 years. I have been extremely happy living here.The location is amazing, the patios are wonderful, the space itself is my official sanctuary. I cannot say enough good about the staff.Both of my parents had dementia…See More >

                      Manager

                      9/1/2022

                      One Superior Place Apartments

                      Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! You are an epitome of kindness, and we are fortunate to have you as our loyal resident. We hope to be of service to you again in the future. Best wishes, One Superior Place Management

                      Ratings & Prices for One Superior Place Apartments, Chicago, IL (11)

                      Verified Resident 1055557

                      VRP • 2022

                      8/17/2022

                      I called in a maintenance order in the morning, and by the time I came back home in the afternoon everything was fixed and running properly. It was as if nobody had even stepped in the door! Very responsive and quick service.

                      ;

                        Manager

                        9/1/2022

                        One Superior Place Apartments

                        Verified Resident 1055557, thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! Thank you so much again for your feedback! We hope you have a great day!

                        Updated Review

                        Ratings & Prices for One Superior Place Apartments, Chicago, IL (12)

                        Verified Resident 297794

                        VRP • 2017 - 2022

                        8/5/2022

                        No complaints at all which is why I continue to renew my lease year after year.******************************************************

                        ;

                          Manager

                          8/31/2022

                          One Superior Place Apartments

                          Verified Resident 297794, we are so happy to read such a great review about One Superior Place Apartments!

                          2 PreviousLast 3/3/2022

                          Ratings & Prices for One Superior Place Apartments, Chicago, IL (13)

                          Verified Resident 1051403

                          VRP • 2021 - 2022

                          8/4/2022

                          Great community. Friendly staff and neighbors. Love the area. So many places to grab food or drinks! I would definitely recommend this place to anyone looking for a new place to live! Keep up the great work.

                          ;

                            Ratings & Prices for One Superior Place Apartments, Chicago, IL (14)

                            Verified Resident 1046674

                            VRP • 2022

                            7/20/2022

                            I’ve been incredibly happy so far with One Superior Place! The staff is incredible (which really makes the world of a difference) and the building is perfectly situated in River North- close to dining, transit, and the lake. I’m very happy to be a part…See More >

                              Manager

                              8/31/2022

                              One Superior Place Apartments

                              Verified Resident 1046674, thank you for your kind words and this wonderful review!

                              Ratings & Prices for One Superior Place Apartments, Chicago, IL (15)

                              Verified Resident 1035702

                              VRP • 2018 - 2022

                              6/14/2022

                              Great location but the elevators will add to your commute. They are in the process of upgrading the elevators which will significantly increase your commute time and just getting outside the building in general unless you use the stairs.The building is old to where they…See More >

                                Manager

                                6/15/2022

                                One Superior Place Apartments

                                Thank you again for taking the time to let us know how we did. We hope you have a great day!

                                Updated Review

                                Ratings & Prices for One Superior Place Apartments, Chicago, IL (16)

                                Verified Resident 975034

                                VRP • 2021 - 2022

                                (Video) 12 Moments You Wouldn’t Believe If Not Filmed

                                5/27/2022

                                This is the place you wanna be! Can't beat the location! Add to that the amazing lease agents, doorman, maintenance and most important the package room manager, who knows everyone by name! Lucky to be part of this community.

                                ;

                                  Manager

                                  6/2/2022

                                  One Superior Place Apartments

                                  We are so happy to read such a great review about One Superior Place Apartments! Until the next time we meet, take care!

                                  1 Previous 3/3/2022

                                  Updated Review

                                  Ratings & Prices for One Superior Place Apartments, Chicago, IL (17)

                                  anonymous

                                  Resident • 2022

                                  5/25/2022

                                  Good overall, some minor inconveniences.

                                  Good experience overall. No problems with my unit itself - clean, great appliances and everything in good condition. Exactly what was shown in pictures. Pool and gym are small but convenient and well maintained. Great package delivery system incl. Amazon lockers. A couple minor criticisms…See More >

                                    Manager

                                    6/14/2022

                                    One Superior Place Apartments

                                    Thank you for letting us know about your recent visit to One Superior Place Apartments. We hope to be of service to you again in the future. Best wishes, One Superior Place Apartments

                                    1 Previous 3/20/2022

                                    Ratings & Prices for One Superior Place Apartments, Chicago, IL (18)

                                    Verified Resident 1009166

                                    VRP • 2021

                                    3/23/2022

                                    1 w superior is a nice place to live. However, the dogs are getting a bit out of control (Constant barking). Secondly, I feel updates need to be made to keep the property/units updated and feeling fresh. Popcorn ceilings and outdated appliances do not match…See More >

                                      Manager

                                      3/24/2022

                                      One Superior Place Apartments

                                      Thank you again for taking the time to let us know how we did. We hope you have a great day! We would like to have a better understanding about your experience. Please reach out to us at (312) 440-3600 at your earliest convenience and we will do our best to resolve this with you.

                                      Ratings & Prices for One Superior Place Apartments, Chicago, IL (19)

                                      Verified Resident 1003853

                                      VRP • 2020 - 2021

                                      3/5/2022

                                      My experience at 1 West has been great! Our apartment layout/amenities are perfect for what we need, the pool/gym/outdoor spaces are awesome and even though there are cute pups all around, it is never loud or messy. The teams are constantly cleaning, the staff is…See More >

                                        Manager

                                        3/8/2022

                                        One Superior Place Apartments

                                        Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! We can't wait to see you again, have a great day.

                                        Ratings & Prices for One Superior Place Apartments, Chicago, IL (20)

                                        Verified Resident 997515

                                        VRP • 2021

                                        2/10/2022

                                        This apartment building is great, the many amenities available make the space seem like more of a community. The apartments are clean, renovated and a great place to live. I've never had a complain here!

                                        ;

                                          Manager

                                          2/12/2022

                                          One Superior Place Apartments

                                          We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

                                          Ratings & Prices for One Superior Place Apartments, Chicago, IL (21)

                                          Verified Resident 996756

                                          VRP • 2021

                                          2/8/2022

                                          Beautiful building with excellent amenities. The building and maintenance staff are excellent, very responsive and communicative. I definitely recommend! The summer is great with the outdoor area, including grilling, patio, pool and views. Great place!

                                          ;

                                            Manager

                                            2/10/2022

                                            One Superior Place Apartments

                                            Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! We hope you have a great day!

                                            Ratings & Prices for One Superior Place Apartments, Chicago, IL (22)

                                            Verified Resident 988395

                                            VRP • 2017 - 2021

                                            1/12/2022

                                            Nice community Very Safe, Convenient and respectful for all especially new members and part time tour guest. I would defiantly Recommend visitors to visit and share enjoyment of l community and get to experience convience of all stores and location

                                            ;

                                              Manager

                                              1/19/2022

                                              One Superior Place Apartments

                                              Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                              Ratings & Prices for One Superior Place Apartments, Chicago, IL (23)

                                              Verified Resident 988366

                                              VRP • 2021

                                              1/12/2022

                                              My experience has been great so far. I love the building and everyone is very friendly. I feel very safe because of the front desk security team and they are also very helpful and kind. The amenities are well maintained. The only problem Ive had…See More >

                                                Manager

                                                1/19/2022

                                                One Superior Place Apartments

                                                We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                                Ratings & Prices for One Superior Place Apartments, Chicago, IL (24)

                                                Verified Resident 987197

                                                VRP • 2020 - 2021

                                                1/8/2022

                                                One Superior Place in my mind is truly superior! The staff are friendly and very helpful. Maintenance is always quick and efficient. The gym is top tier and I always enjoy a visit to the steam room after a workout. In the summer time…See More >

                                                  Manager

                                                  1/11/2022

                                                  One Superior Place Apartments

                                                  Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  (Video) DEBT COLLECTOR CASE GOT DISMISSED AFTER SAYING THIS IN COURT

                                                  Ratings & Prices for One Superior Place Apartments, Chicago, IL (25)

                                                  anonymous

                                                  Resident • 2020 - 2022

                                                  1/7/2022

                                                  Moving to Chicago during the pandemic could been a very bad experience. However One Superior Place lives to the name! From the staff being friendly, and the maintenance being quick and efficient, to the amenities (looking at you steam room), to the neighborhood. My pets…See More >

                                                    Manager

                                                    1/11/2022

                                                    One Superior Place Apartments

                                                    Thank you for your kind review; we are happy to pass along your comments to the team here at One Superior Place Apartments! Please don't hesitate to reach out to us if there's anything more we can do!

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                                                    Results

                                                    Features & Amenities

                                                    Pets

                                                    • Dogs Allowed

                                                      Fee: $250 ~ 500. Rent: $30. Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.. Pet Limit: 2

                                                      Less Info

                                                      More Info

                                                    • Cats Allowed

                                                      Fee: $250 ~ 500. Rent: $30. Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.. Pet Limit: 2

                                                      Less Info

                                                      More Info

                                                    Other

                                                    • 24-Hour Desk Service
                                                    • Business Center with Conference Room
                                                    • Clubhouse
                                                    • Clubroom with Entertainment Lounge
                                                    • Fitness Center
                                                    • Library
                                                    • On-site Dry Cleaning
                                                    • Package Receiving Service
                                                    • Pet Run and Grooming Station
                                                    • Pet-Friendly Community
                                                    • Pool Deck with Gas Grills and Fire Pits
                                                    • Wireless Internet on Amenity Floor

                                                    Show Less

                                                    Show More

                                                    Leasing

                                                    We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. It's atmosphere. It's convenience. It's the embodiment of downtown Chicago apartment living with the highest standards of comfort. It can be all yours at One Superior Place. Our selection of luxury apartments in downtown Chicago are the perfect place to indulge yourself.

                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    This community is managed by

                                                    Greystar

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                                                    Questions & Answers (0)

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                                                    Questions

                                                    Frequently Asked

                                                    What are noise levels like at One Superior Place Apartments?

                                                    The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.

                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at One Superior Place Apartments?

                                                    The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

                                                    How safe is One Superior Place Apartments?

                                                    The community is rated 3.8/5 stars, which is considered being very safe on average.

                                                    How satisfied are residents with the neighborhood

                                                    The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

                                                    How effective was the maintenance team when resolving your problem?

                                                    The community is rated 4.4/5 stars, which is considered being extremely effective on average.

                                                    How often does management engage with reviews?

                                                    Managers have responded to 88.89% of their community reviews in the past year.

                                                    How quickly does management engage with reviews?

                                                    Managers have replied within 20.39 days to their community reviews in the past year.

                                                    Who manages One Superior Place Apartments?

                                                    Greystar

                                                    What is the pet policy at One Superior Place Apartments?

                                                    Dogs Allowed

                                                    Fee: $250 ~ 500

                                                    Rent: $30

                                                    Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.

                                                    Pet Limit: 2

                                                    Cats Allowed

                                                    Fee: $250 ~ 500

                                                    Rent: $30

                                                    Restrictions: Dogs and Cats Allowed: We welcome 2 pets per apartment. There is $250 non-refundable pet fee per pet. Pet rent is $30 per pet per month. There is a weight limit of 100 lbs combined, and aggressive breeds are prohibited. For more information, please call our leasing office.

                                                    Pet Limit: 2

                                                    What types of floor plans are available?

                                                    1 Bed, 1 Bath

                                                    2 Beds, 2 Baths

                                                    Studio, 1 Bath

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                                                    Last Updated: 06/02/2023

                                                    Views: 5615

                                                    Rating: 4.4 / 5 (75 voted)

                                                    Reviews: 82% of readers found this page helpful

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